Operations Management

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SKU: 9781119978541
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ISBN: 9781119978541

Author: Andrew Greasley

Description

Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.

Features:

  • Focuses on the subject from a European perspective.
  • Deals with the management of the creation of goods and the delivery of services to the customer.
  • Covers the main areas of operations strategy, the design of operations system and the management of operations over time.
  • Incorporates more strategic and international commentary.
  • Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy.
  • Includes more end of chapter and quantitative exercises.
  • Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter.
  • Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual 
  • Publisher ‏ : ‎ Wiley; 3rd edition (May 13, 2013)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 512 pages
  • ISBN-10 ‏ : ‎ 1119978548
  • ISBN-13 ‏ : ‎ 978-1119978541
  • Item Weight ‏ : ‎ 2.19 pounds
  • Dimensions ‏ : ‎ 7.44 x 0.87 x 9.25 inches