Operations Management
Author: Andrew Greasley
ISBN: 9781119978541
Description
Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.
Features:
- Focuses on the subject from a European perspective.
- Deals with the management of the creation of goods and the delivery of services to the customer.
- Covers the main areas of operations strategy, the design of operations system and the management of operations over time.
- Incorporates more strategic and international commentary.
- Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy.
- Includes more end of chapter and quantitative exercises.
- Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter.
- Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual
- Publisher : Wiley; 3rd edition (May 13, 2013)
- Language : English
- Paperback : 512 pages
- ISBN-10 : 1119978548
- ISBN-13 : 978-1119978541
- Item Weight : 2.19 pounds
- Dimensions : 7.44 x 0.87 x 9.25 inches
Operations Management